Accounts Receivable Specialist (Orthodontics) - Kids Dental Brands

Founded in 2002, Kids Dental Brands has been dedicated to providing high-quality dental care to children of all backgrounds in a fun, safe, and welcoming environment. With nearly 55 practices across the country, we continue to grow by staying true to our patient-centered, doctor-led philosophy.

The Opportunity

We are seeking a skilled and detail-oriented Accounts Receivable Specialist III to join our Orthodontic team. In this role, you will oversee the accurate and timely processing of orthodontic insurance claims, payments, and outstanding balances. This includes multi-state Medicaid billing, commercial insurance claim processing, prior authorizations, and patient collections. You’ll also collaborate closely with the Accounting team to support accurate financial reporting. The ideal candidate is analytical, organized, proactive, and enjoys repetitive tasks, with strong communication skills and a keen eye for detail.

Summary of Essential Job Functions

• Responsible for correctly reading and interpreting Explanation of Benefits (EOB)
• Manage both aging and denial queues for all assigned payer plans of low complexity
• Responsible for keeping supervisor and management informed of payer issues resulting in any delay of reimbursements
• Timely submission and follow-up of appeals and grievances
• Respond to patient and insurance inquiries in a timely manner and update accounts as necessary
• Manage insurance correspondence
• Participates in ongoing training for compliance, payer information, and insurance benefits to augment knowledge of procedures, regulations, and products
• Comply with performance standards and departmental goals
• Maintains HIPAA compliance

At a Glance

• Location Requirements: Candidates must be based in or around Phoenix, Arizona
• Experience: 1+ years of Accounts Receivable experience in the dental field
• Job Type: Full-time

Compensation and Schedule

• Salary: $19-$22 depending on experience
• Schedule: Hybrid role. Training requires Monday-Friday in-office presence, after which the position shifts to a flexible hybrid schedule as you grow into the role.

Benefits That Support You Personally and Professionally

At Kids Dental Brands, we offer a comprehensive and competitive benefits package designed to support your health, well-being, and future. Our offerings for this role include:

• Health Coverage - Medical, dental, vision, and basic life insurance.
• Supplemental Benefits - Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance.
• Wellness Program - Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP).
• Financial Security - 401(k) retirement plan with company match to help you plan for the future.
• Paid Time Off - Enjoy a healthy work-life balance with paid time off, eight (8) paid holidays annually, and dedicated wellness days.

Join our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment!